A Management Viewpoint on Customer Satisfaction and Retention in Cafes

A Management Viewpoint on Customer Satisfaction and Retention in Cafes

Miss Samiksha Sanjay Nimkar

PG Scholar

Department of Computer Science ,

G.H. Raisoni University, Amaravati, maharashtra, IndiaBottom of Form

Received on: 11 April ,2024          Revised on: 26 May ,2024,          Published on: 01 June ,2024

Abstract – The project titled “CAFÉ MANAGEMENT SYSTEM” is design with Visual Studio. Café owner has to maintain records of daily billing, which will be         used to manage sale report. There will be many items available in the café, many customers will be coming at different time for having food, they will be selecting items .This study  uses the analytical hierarchy process (AHP) to  explore  the selection of café  styles,  in  order  to  provide  references  for  café  operators  to  achieve  successful  and  sustainable operations.  Based  on  literature review,  expert  interviews,  and  AHP, this  study  intends  to  provide useful results to the operators of cafés. layed menu and their bills will be generated. This system will save time and will be easy to use when compared to manual work that was done in paper.

Index TermChatGPT , AI Tools,  Php.

DOI Link – https://doi.org/10.69758/FKVB6501

Download